Using BaytiPlus means you agree to these terms and our Privacy Policy.

By creating an account, placing an order, or otherwise using BaytiPlus, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the platform.

If you use BaytiPlus on behalf of a business, you confirm that you are authorized to bind that business to these terms.

BaytiPlus is the marketplace platform; vendors are independent sellers.

BaytiPlus

The BaytiPlus marketplace operated by BaytiPlus App — also referred to as 'the platform', 'we', or 'us'.

Vendor

An independent business or seller approved to list and sell furniture on BaytiPlus. Vendors are separate from BaytiPlus App.

Customer

Anyone who browses the marketplace or purchases products through it — also referred to as 'you'.

Keep your account details accurate and your credentials secure.

You must be at least 18 years old to create an account or place an order. You agree to provide accurate information and to keep it up to date.

Accounts are secured with a verified email address and password, with optional two-factor authentication. You are responsible for keeping your credentials confidential and for all activity under your account. Tell us immediately through support if you believe your account has been compromised.

• We may suspend or close accounts that violate these terms.
• We may act on accounts that provide false information or put others at risk.

Your purchase contract for a product is with the vendor who lists it.

BaytiPlus is an intermediary platform. Each product on BaytiPlus is listed and sold by an independent vendor, and your purchase contract for a product is with that vendor — the vendor is the seller of record for its products.

BaytiPlus provides the storefront, order processing, payment collection, and communication tools that connect you with vendors. We review vendors before they can sell, but we do not manufacture, own, inspect, or deliver the products listed by vendors.

Checkout may split into one order per vendor; totals are calculated server-side.

Prices on BaytiPlus are shown in Israeli new shekels (ILS). When you check out with items from more than one vendor, your checkout is split into separate orders — one per vendor — each fulfilled independently by that vendor.

When you place an order, you are making an offer to buy from the vendor; the order is confirmed when the vendor accepts it. Online payments are collected by the platform on behalf of vendors, and vendors are paid out by the platform after your order is completed.

• Card payments — processed securely by Stripe; card details never stored on BaytiPlus.
• Cash on Delivery — pay when your order arrives, where the vendor offers it.

Delivery is arranged by the vendor — BaytiPlus does not transport products.

Delivery is arranged and carried out by the vendor, or you may pick up your order from the vendor where the vendor offers pickup. BaytiPlus does not operate a delivery service and does not transport products.

Delivery areas, timeframes, and any delivery fees are set by each vendor and shown on their listings or at checkout. Please check them before ordering — large furniture deliveries may require coordination with the vendor.

You have a 7-day window after delivery to confirm receipt or report a problem.

After a vendor marks your order as delivered, you have a 7-day window to confirm receipt or report a problem. If you do nothing within 7 days, the order is automatically confirmed as received.

If something is wrong with your order — damaged, incorrect, or not as described — report it within the 7-day window through the order page or a support ticket, and we will work with you and the vendor to resolve it.

Return eligibility beyond that window is set by each vendor's listing and policies; made-to-order and custom pieces may not be returnable. Refunds for card payments are returned to your original payment method; refunds for Cash on Delivery orders are arranged with the vendor. Nothing in this section limits your rights under applicable consumer protection law.

You may review products you have purchased. Reviews must be honest, based on your own experience, and free of offensive, misleading, or unlawful content. Do not post other people's personal information or content you do not have the right to share.

By posting a review or other content on BaytiPlus, you grant BaytiPlus App a non-exclusive license to display it on the platform. We may remove content that violates these rules.

Vendors sell on BaytiPlus under additional vendor terms accepted during vendor registration, covering listing standards, order fulfillment, delivery commitments, and payouts.

Vendors are independent businesses responsible for their own listings, pricing, stock, fulfillment, and customer service. Vendors must describe products accurately, honor published prices and availability, and fulfill orders within the timeframes they commit to.

Coupons may be issued by BaytiPlus or by individual vendors, and each coupon's conditions — such as minimum order value, eligible products or stores, and expiry — apply as stated when the coupon is issued.

Coupons have no cash value, cannot be exchanged for money, and may be limited to one use per customer. We may cancel coupons or orders where we reasonably believe a coupon is being abused.

Do not use BaytiPlus to break the law, to defraud vendors, customers, or the platform, or to place orders you do not intend to complete.

Do not scrape, probe, overload, or disrupt the platform; attempt to access other users' accounts or data; or upload content that is harmful, infringing, or deceptive. Do not use BaytiPlus to arrange sales outside the platform in order to avoid its protections.

The BaytiPlus name, logo, and the design and software of the platform belong to BaytiPlus App. You may not copy, imitate, or reuse them without our written permission.

Product listings, photos, and descriptions belong to the vendors who publish them (or their licensors) and are licensed to BaytiPlus App for display on the platform. Do not reuse vendor content without the vendor's permission.

Products are sold by independent vendors; BaytiPlus provides the platform only.

BaytiPlus provides the marketplace platform on an 'as is' and 'as available' basis. Because products are sold and delivered by independent vendors, BaytiPlus App is not liable for a vendor's products, acts, or omissions — including product quality, delivery delays, or listing inaccuracies — although we will assist in resolving disputes reported through the platform.

To the maximum extent permitted by law, BaytiPlus App is not liable for indirect or consequential losses, and our total liability to you in connection with the platform is limited to the amount you paid through the platform for the order giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot be excluded by law, or any rights you have under applicable consumer protection law.

We may update these terms as the platform evolves. Where changes are significant, we will give reasonable notice on the platform or by email before they take effect.

Continued use of BaytiPlus after updated terms take effect means you accept the revised terms. The 'Last updated' date at the top of this page reflects the most recent revision.

These terms are governed by the laws of the State of Palestine, without affecting any mandatory consumer protections that apply to you under the laws of the place where you live.

We encourage you to raise any dispute with us first through a support ticket — most issues can be resolved quickly through the platform.

Questions about these terms? Open a support ticket from your account or reach us through the contact page on this site.